Summary of the Terms and Conditions
Online store at http://100ks.cz operated by the trading company 100pcs s.r.o., with its registered office at Českomalínská, 777/23, 160 00 Prague, IČO 11864770, registered in the Commercial Register led by the Municipal Court in Prague, in Section C, insert 355565, DIČ CZ11864770. You can contact us on our e-mail or phone.
Once you have sent your order through the online store, the contract will be concluded. We will confirm the receipt of the order and conclude the contract by e-mail.
Make the payment within 7 days of the conclusion of the contract or later depending on the selected payment method.
As a consumer, you can withdraw from the concluded contract at any time, until 14 days from the date of receipt of the goods. You can find from which contracts can be withdrawn in the full wording of the Terms and Conditions. We can withdraw from the concluded contract at any time, until you take the goods from us. After withdrawal from the contract, you will return the goods including any gifts and bonuses, if we have provided you at your own expense, within 14 days of withdrawal. We will refund the money within 7 days of delivery of the withdrawal, but not before you return the goods or prove that the goods have been sent to us.
If you order material goods in our online store, the purchase contract will be concluded.
As an entrepreneur, you will become the owner of the goods and as a consumer by taking goods, but not before you pay the total price. If you are supplied with damaged goods as a consumer, please inform us immediately. If you find the damage when taking over the goods, you inform the carrier about the damage. If you are delivered to you as an entrepreneur damaged goods, add damage to the carrier.
If you are a consumer, you have the right to claim defects that have been reflected in the goods within 2 years of receipt of the goods. As an entrepreneur, you can claim defects that were on the goods at the moment when the risk of damage passed to you within 6 months, in the case of hidden defects under 2 years of receipt of goods. You can find exactly how to claim goods and what you can request in the case of a complaint.
Provisions
1.1. The scope of the Terms and Conditions. These Terms and Conditions regulate the conclusion of contracts between us as a trader and you as a customer through the online store and our and your rights and obligations under the contracts. The terms and conditions also include compulsory information provided. You can find information about the processing of personal data in a separate document on our website. Terms and Conditions come into effect on 23. 10. 2024.
1.2. The terms used. We use the following shortcuts in our Terms and Conditions:
1.2.1. We, which means the trader, ie the trading company 100 pcs s.r.o., with its registered office at Českomolynská, 777/23, 160 00 Prague, IČO 11864770, registered in the Commercial Register, led by the Municipal Court in Prague, in Section C, insert 35565, DIČ CZ11864770.
1.2.2. You, which means the customer, the other contracting party different from us, which may be one of the following entities:
1.2.2.1. consumer, which is a person not acting in his business or in a separate performance of his / her profession,
1.2.2.2. businessman, a person or a legal person acting within his business or in his independent exercise of his / her profession.
1.2.3. Online store, that is, our web interface located at the web address http://100ks.czwhere you can see our offer and order goods from our assortment.
1.2.4. E-mail, that is, e-mail that can be contacted by e-mail address available at the website of our online store.
1.2.5. Phone, which can be contacted by the phone number available at the website of our online store.
1.2.6. Contractby which the purchase contracts are.
1.3. The relationship between the Terms and Conditions to the Contract. Terms and Conditions are an integral part of all contracts. Difficulties in the contract take precedence over the wording of the Terms and Conditions.
1.4. Relationship of the contract and the terms and conditions of law. The rights and obligations not regulated by the terms and conditions or contract are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll., The Civil Code and Act No. 634/1992 Coll., On Consumer Protection, in accordance with European Union legislation, in particular Directive 2011/83/EU. In the event of a contradiction of the Terms and Conditions or Agreement with the Legal Regulation, if it is not a matter that may be regulated by the agreement, the legal regulation is precedence.
1.5. Sepahability of the provisions of the Terms and Conditions and contractual arrangements. If any of the provisions of the Terms and Conditions or contractual arrangements become invalid, ineffective or not taken into account, this shall not affect the validity and effectiveness of other provisions of the Terms and Conditions and contractual arrangements.
1.6. Relationships with an international element. In the case of the presence of an international element, the legal conditions are governed by Czech law and the Czech courts are relevant to the resolution of any disputes. The UN Convention on Agreements on International Buying Goods (Vienna Convention) shall not apply.
1.7. Ways to solve complaints. Any complaints and disputes between you and us can be resolved
1.7.1. out of court in proceedings kept by the Czech Trade Inspection (adr.coi.cz) or through a platform for dealing with disputes on-line established by the European Commission (ec.europa.eu/consumers/odr),
1.7.2. email at info@100KS.cz,
1.7.3. by phone on our phone number.
1.8. Supervisory authorities. Above our activities, it carries out the inspection and supervision of the state bodies of the Czech Republic, which is possible in accordance with law regulations regulating their powers and powers, to turn their suggestions. The state supervisor bodies are in particular:
1.8.1. Czech Trade Inspection,
1.8.2. trade authorities,
1.8.3. Personal Data Protection Authority.
Ordering goods and concluding contracts
2.1. Ordering the goods. Goods in our online store can be ordered by accepting the contract for the contract, which is the issue of goods in the online store, by:
2.1.1. online store.
Acceptance of our offer with an addition or deviation is not possible and is considered a counterpart on your part.
2.2. Ordering goods via the Internet. Ordering the goods via the online store by selecting the offered goods in the required quantity, quality and execution, inserting the goods into the virtual basket, filling in the required data, selecting the method of delivery of the goods and payments and sending your order using the "Pay" button, thereby concluding the contract. You will be allowed to check and change the entered information before sending your order.
2.3. Confirmation of receipt of the order. We will confirm the successful acceptance of your order and conclude a contract to your e-mail address by sending an e-mail message that will include:
2.3.1. Confirmation of the conclusion of the contract and its content.
In case of incomplete or incorrect order, we will invite you to add it or alert you to the impossibility of concluding the contract.
2.4. The language and storage of the contract. Treaties are concluded in Czech. You can store contracts and access your contracts through the online store.
The contracts concluded and their content
3.1. Change and cancellation of the contract. It is not possible to unilaterally change or canceled contracts; Thus, it is possible to do so only on the basis of a mutual agreement, or if the legal regulation or the terms and conditions stipulate.
3.2. Content of the purchase contract. On the basis of the concluded purchase contract, we are obliged to deliver to you in the agreed method of material goods and provide any services agreed and you are obliged to take over the goods and pay us the total price consisting of the price of the ordered goods, the price of the payment, the price of the goods and the price of any other ordered services.
3.3. Sent property protection. If we deliver goods that are protected by intellectual property rights (especially authorial works, trademarks, industrial patterns, patents and utility patterns) under the contract, it is not part of a license to authorize intellectual property rights. As a natural person, you may not use the copyright protected as a natural person other than for personal use and as legal other than for your own internal use, in particular you are not entitled to reproduce, to sell, rent or otherwise make up to third parties.
3.4. Discounts and advertising events. For discount or other marketing events, unless otherwise specified, individual discounts and other benefits cannot be combined.
3.5. Gifts and bonuses. If you have been provided with gifts or other bonuses under the contract, this is based on a donation contract, so we do not pay for their defects. The existence of a donation contract depends on the existence of the main contract and the donation contract is concluded with the termination condition of canceling the gift contract in case of termination of the main contract.
3.6. Discount coupons and gift vouchers. Discount coupons and gift vouchers can be applied under the agreed conditions or under the conditions specified on the coupon or voucher. Unless otherwise agreed, they can only be applied in our country and the period of validity is limited for discount coupons until the discount event is dismissed or terminated, for gift vouchers for one year of their issue.
Payment terms
4.1. Methods of payment. The total price can be paid by the ways you can find on the corresponding page in our online store.
4.2. The time for payment. You are obliged to pay the total price either before delivery of the goods, when receiving the goods, or later, according to the agreed payment method. If the total price is to be paid before the delivery of the goods, you are obliged to pay it within 7 days of the conclusion of the contract. If the total price is paid through the payment service provider, the total price is paid by crediting the amount of the cash to our account with the payment service provider.
4.3. Paying through the loan. In the event that the payment of the total price is agreed through a loan or other financial product on the basis of a contract with the financial service provider, this ratio is also governed by the contract and the terms of the financial product provider.
4.4. Electronic sending of tax documents. You agree that we will issue an invoice (tax document) and send you in electronic form to your e-mail entered when ordering.
Delivery
5.1. Delivery methods. The delivery methods you can use can be found on the corresponding page in our online store.
5.2. Restrictions on the delivery of goods. We supply goods only to states that are listed in the order interface of our online store.
5.3. Acquisition of property rights. As an entrepreneur, the owner of the goods we deliver to you will become a contract and as a consumer by taking over the goods, but not before you pay the total price.
5.4. Delivery time. The agreed time for delivery of the goods runs from the conclusion of the contract. If you are a consumer and the delivery time is not agreed, we will deliver the goods without undue delay, but no later than 30 days from the date of conclusion of the contract. If the total price is to be paid before delivery of the goods, the time for delivery of the goods is running from the payment of the total price. The goods will be delivered to the destination at this time. If you are not a consumer and the goods are to be delivered to the destination using the carrier, the goods will be handed over to the carrier at this time.
5.5. Take over the goods. You are obliged to take over the goods at the agreed time and at the agreed place depending on the method of delivery. If the goods are to be delivered using the carrier, you are obliged to take it when delivery to the destination. If you do not take over the goods, we will have the right to withdraw from the contract and the right to pay the costs associated with the delivery of the goods, unless they have been paid before the goods are delivered. If we are supplied to you after you do not take over it, we have the right to reimburse the costs associated with repeated delivery.
5.6. Checking identity upon receipt of the goods. If the goods have been paid before its delivery, we are entitled to make the handing over the goods to check the identity of the taking person on the basis of the identity document.
5.7. Damage to the goods when transporting to the consumer. If you are a consumer, the risk of damage to goods is transferred to you by taking over the goods. If the goods are delivered to you damaged, you are obliged to inform us immediately and preferably: preferably:
5.7.1. Email at info@100KS.cz.
If you find damage to the shipment when taking over the goods, you are obliged to inform not only us but also the carrier when taking over the goods. You can ask the carrier to unpack the damaged shipment before taking over it and if you find that the goods have been damaged, you are not obliged to take it from the carrier.
5.8. Damage to the goods when transporting to the entrepreneur. If you are not a consumer and the goods are supposed to be delivered using the carrier, the risk of damage to the goods passes to the goods by handing the goods to the carrier. If there is damage to the goods after the risk of damage, we do not respond for it and the damage to the goods does not affect your obligation to pay the total price and obligation to take over the goods. If the goods are delivered to you damaged, you are obliged to claim damage to the goods at the carrier immediately.
5.9. Packaging of goods. Unless otherwise agreed, the goods will be packed in a manner suitable for its preservation and protection.
The right to withdraw from the contract
6.1. Generally with the withdrawal. By withdrawing from the concluded contract, the contract is canceled from the beginning and the parties are obliged to return everything they provided on the basis of the canceled contract. Withdrawal from the contract is also canceled on it dependent donation contract. The right to withdraw from the contract can be used under the conditions laid down in the terms and conditions or if it stipulates the legislation.
6.2. Our right to withdraw from the contract. We have the right to withdraw from the concluded contract at any time from the date of conclusion of the contract to the moment you take over the goods from us, for reasons:
6.2.1. exhaustion of stocks of ordered goods,
6.2.2. not accepting the goods in its delivery,
6.2.3. abuse of the ordering system of our online store,
6.2.4. Identifying the wrong data when ordering goods,
6.2.5. Ordering goods at a price significantly lower than the price usual if the goods were offered for this price as a result of the error or mistakes of our online store,
6.2.6. other worthy of special consideration.
6.3. The statutory right of the consumer to withdraw from the contract. If you are a consumer, you have the right to withdraw from the concluded purchase contract within 14 days from the date
6.3.1. takeover of goods,
6.3.2. takeover of the last piece of goods if you order more pieces of goods that are delivered separately, within one order
6.3.3. take over the last item or part of the delivery of goods consisting of several items or parts,
6.3.4. takeover of the first delivery of goods, if a regular delivery of goods is agreed in the contract for an agreed period of time,
6.3.5. the conclusion of the contract in terms of another contract.
6.4. The impossibility of withdrawing from the contract. You do not have the right to withdraw from the contract for contracts:
6.4.1. on the delivery of goods that were made according to your requirements or has been adapted to your needs,
6.4.2. on the supply of goods in a sealed packaging that is not appropriate to return for health or for hygienic reasons after you have violated the packaging,
6.4.3. on the supply of goods subject to rapid destruction or goods with a short time of consumption, as well
6.4.4. on the provision of services if they were fully provided,
6.4.5. others if the legal regulation stipulates.
6.5. The way of withdrawal from the contract. If you have the right to withdraw from the contract and want to withdraw from the contract, you can do so in the form of a unilateral legal action you will deliver to us, preferably
6.5.1. By completing the sample withdrawal form, which is located in our online store at https://100KS.cz/formular and sending it
6.5.1.1. e-mail to our e-mail address;
6.6. Maintaining the deadline. If you are a consumer, it is sufficient to meet the withdrawal period if you send us the withdrawal on the last day of the deadline for withdrawal.
6.7. Returning goods after withdrawal. If you withdraw from the contract, you are obliged to return the goods to your own expenses at the same time with the withdrawal from the contract, no later than 14 days after the delivery of the withdrawal and preferably
6.7.1. By sending the goods to the address of framing 100pcs, school square 12, Tábor, 390 01.
The goods must be returned to us undamaged, uncontrollable, unused and uncomfortable signs of use, including all accessories and documentation, preferably in the original packaging. At the same time, you are obliged to return all the gifts and bonuses you received on the basis of the canceled contract.
6.8. A refund after withdrawal from the contract. If you withdraw from the contract as a consumer, we will refund your funds within 7 days of delivery of the withdrawal, but not before you return the goods or prove that the goods have been sent to us. We will return the paid costs of the goods only in the amount corresponding to the cheapest comparable delivery method that we offer. If the value of the returned goods is reduced due to the handling of it otherwise than to be familiar with its nature, properties and functionality, the returned amount will be reduced by the amount by which the value of the goods has decreased. We will refund the funds in the same way we have received them from you, or in another way to agree on if you do not incur additional costs.
Complaints defects goods by consumer
7.1. The scope. This part of the Terms and Conditions only applies to you if you are a consumer and regulates our responsibility for defects of the goods.
7.2. Complaints period. You can claim a defect that will affect the goods at 2 years, for the goods used at 1 year, from the receipt of the goods.
7.3. Our responsibility for defects of the goods. We are responsible for the fact that the goods have no defects upon receipt. In particular, we are responsible for the fact that the thing
7.3.1. It corresponds to the agreed description, type and quantity, as well as quality, functionality and other agreed properties,
7.3.2. is suitable for the purpose for which you require it if we have agreed with it,
7.3.3. It is delivered with the agreed accessories and instructions for use, including the installation or installation instructions.
7.4. In addition, we are responsible for meeting the following requirements in addition to the agreed properties; This is not true if we have warned you before the contract that some properties of the goods are different and you agreed:
7.4.1. Suitable for the purpose for which goods of this kind are usually used, even with regard to third parties, legislation, technical standards or codes of behavior of a given industry, unless technical standards,
7.4.2. The amount, quality and other qualities, including lifetime, functionality, compatibility and safety, corresponds to the usual properties of goods of the same kind that you can reasonably expect, with regard to public statements made by us or another person in the same contractual chain, in particular advertising or designation; We are not bound by a public statement unless we were aware of it or were regulated at least in a comparable way at the time of the contract was made or could not affect the purchase decision,
7.4.3. is delivered with accessories, including packaging, mounting instructions and other use instructions that you can reasonably expect, and
7.4.4. It corresponds to the quality or make a sample or temporary that we provided you with before the contract was concluded.
7.5. Restriction of liability. We don't answer
7.5.1. for wear of goods corresponding to the extent of its previous use,
7.5.2. For the goods used for a defect appropriate to the extent of use or wear that the goods had on receipt,
7.5.3. For a useful goods marked with the shortest durability and for the goods subject to rapid destruction with the indicated usability period for the unusability of the goods after the expiry of the marked time,
7.5.4. If you caused the defect yourself.
7.6. The time to exercise the right. You are obliged to inspect the goods as soon as possible and see its qualities and quantities. You are obliged to exercise your right of liability for defects of goods without undue delay, as soon as possible after you can find out the defects during the complaints period.
7.7. The right to eliminate defects. If the goods have a defect, you have the right to remove the defect free of charge, according to your choice either by delivery of new goods without defect or repairing the goods. You do not have the right to choose the way of removing the defect if the method of removal of the defect is impossible or compared to the second way disproportionately expensive.
7.8. The right to a reasonable discount and withdrawal from the contract. If we refuse to remove or remove the defect, or the defect is repeatedly reflected, or the defect is a substantial breach of the contract, or it is clear from our statement or circumstances that the defect will not be removed within a reasonable time or without considerable difficulties for you, you can require a reasonable discount or withdraw from the contract. You do not have the right to withdraw from the contract if the defect is insignificant.
7.9. A way of claiming. If you want to exercise your right of liability for defects, you can do so best:
7.9.1. By sending goods to framing 100pcs, school square 12, camp, 390 01,
7.9.2. By handing over the goods to the carrier who will pick it up on the basis of the previous agreement in an agreed place and time,
7.9.3. If there is another person intended for the claim for defects, the person in the warranty certificate or other document, on the packaging of goods or in our online store.
7.10. The requirements of the complaint. The goods must be handed over to us in a state that will allow the assessment of the legitimacy of the complaint, in particular it is not possible to pass the goods to disproportionately contaminated. The complaint is to:
7.10.1. to tell the defect of the goods you complain and how you ask for the complaint to be settled. It is not possible to change the required method of handling the complaint without our consent.
7.11. Handling the complaint. Your complaint will be settled within a reasonable time, no later than 7 days from the date of claiming the complaint. You will be notified of the complaint within this period and the goods will be returned to you in the same way as we were handed over to the complaint. If the complaint is not settled in time, you have the right to withdraw from the contract or require a reasonable discount on the price. If your complaint is recognized, the time for defecting defects is extended by the time that your complaint took us.
7.12. Replacement of the cost of the complaint. In the case of a complaint, you have the right to reimbursement of the necessary costs that were effectively spent in exercising the right to defects for defects.
7.13. Confirmation of complaints. When exercising the right from liability for defects of goods, we will issue you a written confirmation of when you have exercised the right, what is the content of the complaint and what method of complaints you require, further confirmation of the date and manner of the complaint, including confirmation of repair and its duration, or written justification of the rejection.
7.14. Above -standard quality warranty. In addition to your statutory rights, you may be given an above -standard quality guarantee. This arises from a declaration of the guarantee provider, which can also be made by advertising that it will satisfy you beyond your statutory rights of defective performance unless the goods have the characteristics specified in the warranty statement. The rights arising from the above -standard quality guarantee and the conditions of its application are governed by the declaration of the guarantee provider. If the guarantee provider is guaranteed that the goods will maintain its function and performance for a certain period of time, or the goods are stated on the goods packaging or the usability of the goods, then you have the right to deliver new goods without defects or repair.
Complaints defects of goods by entrepreneur
8.1. The scope. This part of the Terms and Conditions only applies to you if you are not a consumer and regulates our responsibility for defects of goods.
8.2. Our responsibility for defects of the goods. We will deliver the goods in the agreed quantity, quality and performance. If the quality and execution are not agreed, we will deliver the goods in the quality and execution of the purpose of the contract; otherwise for the usual purpose. If the amount is only approximately determined, we will determine the exact amount. In the event that the goods are defective at the time of transition of the risk of damage, we are responsible for it. This does not apply if it is a defect that can be recognized with the usual attention already at the conclusion of the contract.
8.3. Restriction of liability. We don't answer
8.3.1. For goods sold at a lower price for a defect for which the lower price was agreed,
8.3.2. for wear of goods caused by its usual use,
8.3.3. For the goods used for a defect appropriate to the extent of use or wear that the goods had on receipt,
8.3.4. For defects of the goods, if it follows, especially in the case of a useful and subject to rapid destruction, from its nature,
8.3.5. For defects of goods if you knew about them before taking over,
8.3.6. For defects of goods if you caused them yourself.
8.4. The time to exercise the right. You are obliged to inspect the goods as soon as possible and see its qualities and quantities. You are obliged to exercise your right of liability for defects of goods without undue delay, as soon as possible after you can find out the defects. The right can be exercised within 6 months at the latest, in the case of hidden defects under 2 years, from the day, we will deliver the goods. Otherwise, your right of liability for defects of goods will expire and will not be granted.
8.5. Your rights with a substantial breach of the contract. If the defect is a substantial breach of the contract, you have the right:
8.5.1. to remove the defect by delivering new goods without defect or delivery of missing goods,
8.5.2. to remove the defect by repairing the goods,
8.5.3. to a reasonable discount on the purchase price, or
8.5.4. withdraw from the contract.
A substantial breach of the contract is the delivery of goods with such a defect that we had to know at the time of conclusion of the contract that if you were foreseen, you would not conclude the contract with us; In other cases, breach of the contract is considered irrelevant. If you do not inform us the right, you have the rights as an insignificant breach of the contract.
8.6. Your rights in the irrelevant breach of the contract. If the defect is an irrelevant breach of the contract, you have the right:
8.6.1. to remove the defect,
8.6.2. for a reasonable discount on the purchase price.
If you do not inform us the right, we can remove the defect by repairing goods, delivery of new goods or by delivery of what we have not given you. You cannot change the chosen right later without our consent.
8.7. Inability to request withdrawal from the contract and the delivery of new goods. If you cannot return the goods in the state in which you have received it, you cannot withdraw from the contract or request the delivery of new goods. This does not apply,
8.7.1. If there has been a change in status as a result of the inspection to determine the defect of the goods,
8.7.2. If you used the goods before the defect is discovered,
8.7.3. If you have not caused the impossibility of returning the goods in an unchanged state by negotiating or omission, or
8.7.4. if you sold the goods before the defect was discovered, if you have consumed it, or if you have changed the goods in the usual use; If this happens only in part, you will return what you can return, and in the rest you will give us a replacement to the amount you have benefited from the use of goods.
8.8. A way of claiming. If you want to exercise your right of liability for defects, you can do so:
8.8.1. By sending goods to framing 100pcs, school square 12, camp, 390 01,
8.8.2. By handing over the goods to the carrier who will pick it up on the basis of the previous agreement in an agreed place and time,
8.8.3. If there is another person intended for the claim for defects, the person in the warranty certificate or other document, on the packaging of goods or in our online store.
8.9. The requirements of the complaint. The goods must be handed over to us in a state that will allow the assessment of the legitimacy of the complaint, in particular it is not possible to pass the goods to disproportionately contaminated. The complaint is to:
8.9.1. to tell the defect of the goods you complain and how you ask for the complaint to be settled. It is not possible to change the required method of handling the complaint without our consent.
8.10. Handling the complaint. Your complaint will be settled without undue delay. The goods will be returned to you in the same way as we were handed over to us in the complaint. If your complaint is recognized, the time for exercising your rights from liability for defects is extended by the time that your complaint took us.
8.11. Replacement of the cost of the complaint. In the event that your complaint is recognized, you have the right to reimbursement of the necessary costs that have been effectively spent on the right of liability for defects of goods.
8.12. Above -standard quality warranty. In addition to your statutory rights, you may be given an above -standard quality guarantee. This arises from a declaration of the guarantee provider, which can also be made by advertising that it will satisfy you beyond your statutory rights of defective performance unless the goods have the characteristics specified in the warranty statement. The rights arising from the above -standard quality guarantee and the conditions of its application are governed by the declaration of the guarantee provider. If the guarantee provider is guaranteed that the goods will maintain its function and performance for a certain period of time, or the goods are stated on the goods packaging or the usability of the goods, then you have the right to deliver new goods without defects or repair.